Commercial Realty recently conducted a client survey to see how we were performing and there is no doubt we were delighted with the following results:
35% of the respondents stated that they were extremely satisfied with Commercial Realty’s service levels and another 40% highly/very satisfied.
When asked why they gave that rating, respondents indicated:
- Staff are very prompt in responding
- Good communication
- They look after the tenants and the landlords
- They deliver what they say they will
- They have good knowledge of the area and commercial real estate
When asked what the firm’s key strengths were, respondents indicated:
- Good knowledge of the industry and Bunbury area
- Responsive staff
- Known as leaders in the commercial real estate market
- Approachable/good communications
- Good listeners
100% of respondents indicated that it was extremely likely that they would continue to use Commercial Realty’s services.
And 80% indicated it was very/extremely likely that they would refer the firm to a business associate.
Thanks again for the great feedback – it just goes to show that we are delivering above and beyond!