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Commercial Realty is committed to complying
with its obligations under the
Privacy Act, 1988 and the associated
National Privacy Principles ('the NPPs').
Application Of The NPPs To This Real Estate Agency
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This real estate agency is bound by the NPPs
due to the fact that it derives a benefit, service or
advantage by the collection or disclosure of information and
opinions about individuals whose identity is apparent or can
be ascertained.
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However, as with all organisations, the NPPs
do not apply to personal information of current or former
employees contained in employee records when those records
are used directly in connection with the employment
relationship. Further, it should be noted that some
exemptions are contained within the NPPs with respect to
matters such as the disclosure of information relating to
public health or public safety, the disclosure of information
with respect to law enforcement enquiries and the disclosure
of particular information relating to legal proceedings and
negotiations.
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This real estate agency, through its Privacy
Officer, is happy to provide further details as to the extent
to which it is required to comply with the NPPs should any
person wish. Alternatively, further details of the
obligations imposed upon private organisations under
Australia's privacy laws can be obtained directly from
the office of the Privacy Commissioner or by reference to the
NPPs and the Privacy Commissioner's associated
guidelines.
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The types of personal information held by
this real estate agency includes the following:
The obtaining of information from vendors used with
respect to marketing and sale of real estate properties and
businesses;
The collection and use of information from databases of
comparable sales of properties and businesses in order to
appraise the value of other properties and businesses and in
order to assist in the marketing of those properties and
businesses;
Information from purchasers and potential
purchasers of properties and businesses;
Details of properties, owners and tenants
used for the purpose of managing the leasing of both
commercial and residential properties;
Data obtained from third parties for the use
of marketing, selling and leasing real estate properties and
businesses;
The Main Purpose For Which This Real Estate Agency
Holds Information
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This real estate agency holds the
information referred to above for the primary purpose of
enabling it to conduct the services that it provides to its
customers, vendors, purchasers, owners and tenants and to
enable it to market the provision of those services.
In particular:
This real estate agency collects information
to enable it to provide services in connection with the sale
or leasing of properties and businesses;
Information collected by this real estate
agency is used to provide advice to customers and prospective
customers with respect to real estate and business agency
matters;
Information collected by this real estate
agency issued to assist with the delivery of services via the
internet;
Information obtained from third parties,
including the Valuer General's Office, the Land Titles
Office, local councils and other organisations is used for
the purpose of assisting the agency in the valuing, selling
and leasing of properties and businesses;
Information obtained by the real estate
agency is used for the purpose of marketing the services of
the agency;
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This real estate agency does contract out
services to third parties that involves disclosing personal
information.
Contacting This Real Estate Agency Regarding
Privacy Matters
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If any individual wishes to make a complaint
about this real estate agency's activities with respect
to privacy and the NPPs or obtain more information about the
way in which this agency manages personal information it
holds, the individual should make immediate contact with this
real estate agency's designated Privacy Officer, Michael
Jenkins. That Privacy Officer and the senior management of
this real estate agency can be contacted at the following
details:
Address: Unit 1, 30 Forrest Avenue, Bunbury,
or
PO Box 914, Bunbury WA 6231
Telephone: (08) 9791 3999
ME Jenkins: 0418 931 373
Fax: (08) 9791 1900
Email:
mjenkins@comrealty.com.au
Accessing Personal Information Held By
This Real Estate Agency
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Pursuant to the NPPs, persons are entitled
to obtain access to personal information held by this real
estate agency with respect to that individual. Subject to the
relevant exemptions contained in the NPPs and subject to an
individual providing sufficient proof of his or her identity
this real estate agency will provide access to information
that is holds relating to an individual. This real estate
agency will charge a fee for the provision of this
information based on the administrative cost of supplying the
information requested. Further details as to these costs can
be obtained by contacting the real estate agency Privacy
Officer.
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This real estate agency requests, for the
purposes of clarity, that any requests for access to personal
information be made in writing addressed to the agency's
Privacy Officer.
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This real estate agency will generally
provide access to information by providing to the individual
concerned copies of relevant documents. Where, for reasons of
volume or otherwise, providing copies of documents is not
practical, this real estate agency will make arrangements for
the individual concerned to attend at this real estate
agency's offices to carry out a physical
inspection.
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Wherever possible, this real estate agency
will provide copies of documents or access to the information
that it holds with respect to an individual within 14 days of
the receipt of the relevant request. In the case of more
complex requests this real estate agency will endeavour to
provide access to the information within a period of 30 days.
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If individuals believe that information held
relating to them is incorrect they are entitled to request
that this real estate agency corrects that information.
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Should this real estate agency believe that
it is entitled to refuse a request to access information or
to make corrections, it will provide written reasons for its
decision.
Further Information
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Should any person wish to obtain further
information with respect to the type of personal information
this real estate agency holds, the purposes for which this
real estate agency uses that information and/or the way in
which this real estate agency manages that information, that
person should not hesitate to contact this real estate
agency's Privacy Officer at the contact details set out
above.